PLEASURESEEKERS LTD T/A BRIGHTWAYS TRAVELS / MYSTERIES OF INDIA

ALL SALES ON ATOL TO ATOL SEAT SALE BASIS TO BE REPORTED UNDER YOUR ATOL AS PER CAA STANDARD TERM 7 ONLY FOR NON ATOL AGENTS - THE SALE WILL BE REPORTED UNDER OUR ATOL NO 3054 NO AGENT MAY ACT AS AN AGENT FOR PLEASURESEEKERS LTD WITHOUT PRIOR WRITTEN AUTHORITY

1. FARES

All fares quoted are net and subject to reconfirmation at the time of reservations. Fares are subject to change without notice and can only be guaranteed when fully paid and TICKETED. Acceptance of deposit does not necessarily guarantee the fare.

2. UMS Unaccompanied minors

Most airlines may not permit UMs at net fares. Please enquire for further information.

3. STOP OVERS

Some fares may allow a stop over but this has to be established at the time of reservations. Additional cost and taxes may apply. Any ticket if reissued will incur a reissue or cancellation charge, as per the airlines rules.

4. OVERNIGHT CONNECTION

Where there is no immediate connection, on UK domestic flights or other international connections, the overnight hotel charges will be at the passengers expense. Overnight stay (STPC) may be provided FREE of charge for Club and First class passengers. Please enquire for details at the time of reservation.

5. SPECIAL SERVICES

SPECIAL MEAL, SEAT REQUESTS and WHEELCHAIR requests are available at a 72hrs notice.
WHEELCHAIR REQUESTS: Pax are required to arrive one hour before the normal check-in time at all airports (dep & transit) to guarantee the service. Passengers requiring medical assistance should advise details at the time of reservations and obtain airline confirmation prior to departure.

6. RESERVATIONS AND OPTIONS

Payment of deposits/balances is required within the option dates given. Failure to keep within time limits may incur penalties or result in cancellation of bookings.

7. DEPOSITS AND BALANCES

A non-refundable deposit of a minimum of £75 (flights) £150 (packages) per person is payable at the time of the booking. The balance is payable eight weeks before departure. Full payment is required for late bookings within 8 weeks of departure. Some airlines fare conditions may require immediate payment and ticketing. Acceptance of deposits do not guarantee the fare (see para 1).

8. PAYMENTS

By cash, Cheque, bank drafts of building societies own drawn Cheque. For payment of personal or company Cheque please allow 10-14 days for clearance.
By Credit Card i.e. Visa & MasterCard - 2% surcharge, American Express & Diners Card - 3% surcharge, Debit Card i.e. Switch, Solo - £1·00 surcharge.

9. ISSUANCE OF TICKETS

Generally 2 weeks before departure and are sent out by first class ordinary mail at clients risk. Please advise should you wish to make alternative arrangements at the time of reservations.

10. LOST TICKETS

Some airlines may replace tickets subject to an admin. fee. Full payments will be required in other cases.

11. VALIDITY OF TICKETS

Most SPECIAL FARES are generally restricted to travel on the days, date and flights booked. In some cases a change of reservation may be possible, usually subject to a charge and availability on the specified airline and class of booking and within validity of the ticket.

12. AMENDMENT & CANCELLATION CHARGES AND REFUNDS

All fares are subject to amendment and cancellation charges. Please enquire. Some fares may allow a change in itinerary, subject to a charge. 8 weeks before departure - loss of deposit only, within 8 weeks cancellation charges may vary. Special fares - You will be liable to forfeit part or in some cases all of the fare should you cancel or fail to travel on the flights booked. Partly utilised tickets in most cases qualify for no refund at all. Tour Operators - Conditions are as on their booking form and conditions. Tickets sent in for refunds will be processed in accordance with the booking conditions and refunded, when we are in receipt of the same. It usually takes about 8-13 weeks or more and there is an administration fee. Some airlines fares may not allow changes and/or refunds at any time and/or within 7 days of departure

13. TRAVEL AND HEALTH DOCUMENTS

Passports, visas and vaccinations - passengers responsibility. Please note most countries require the passport should be valid for a minimum of 6 months from the date of arrival. Failure to adhere to these requirements will constitute cancellation charges as applicable.

14. NO SHOWS

No Refunds

15. BAGGAGE ALLOWANCE

Free baggage allowance on most schedule airlines (charter flights differ) including hand luggage is

For USA & Canada

• Economy Class : 2 pieces
• Business Class : 2 pieces
• First Class : 2 pieces

For All other countries

• Economy Class : 23 Kgs
• Business Class : 30 Kgs
• First Class : 40 Kgs

Hand Luggage 1 piece (cabin size). Weight restrictions apply as per airline rules.

16. AIRPORT TAXES

Airport taxes are levied at most airports on departing passengers. If this is not included on your tickets, confirm the amount and type of currency required at the time of reconfirming your return reservation.

17. RECONFIRMATION

Applicable only for flights beyond Europe It is important that return reservations are reconfirmed with the airline at destinations after arrival and at least 3-5 days before departure. Failure to do so may result in cancellation of your reservation with some carriers. Check in time usually 3-4 hours before departure but please clarify locally.

18. DOMESTIC & / OR ONWARD FLIGHTS ON OTHER CARRIERS

Please note we will not be held responsible for any inconvenience caused due to re-schedule or cancellation of onward flight booking (on other carriers). Passengers must reconfirm their domestic or onward travel arrangements prior to or immediately on arrival with the domestic / onward airline in the country of destination. VISIT INDIA PASS or passes in other areas may not be refundable for wholly or part utilised tickets.

19. INSURANCE

You are strongly advised to insure against cancellation charges, missed/delayed departure, medical expenses, personal accident/liability, legal expenses, loss of baggage or money, travel delay, etc. Details are available on application. Please note standard insurance “package” cover may not include hazardous sports activities and personal items of value or equipment, etc. which may require additional cover.

20. FORCE MAJURE

We shall not be responsible for the non performance of any part of the itinerary through causes beyond our control.

21. AIRLINE FAILURE INSURANCE COVER

As per CAA regulations all our passengers are covered under our master policy against airline failure except ATOL to ATOL seat sales. Full details are available upon request and all tickets carry a sticker pertaining to such.